CompanyBox

I’m a non-taxable customer. How do I place an order using my tax exempt status?

In order for your company to be considered for tax exemption status, you must provide a tax-exemption certificate. Email your certificate to info@companybox.com.

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Is sales tax charged?

If the packaging is used as part of your product and you submit a sales exempt form you will not be charged sales tax.

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Where are you located?

We have two manufacturing locations. One in Charlotte, North Carolina and the other in Geneva, Ohio. If you are interested in picking up your completed order, please let us know which location you’d like to for it to be produced before it moves to production.

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What if I am not satisfied with my order? Do you offer refunds?

Our hope is that you are thrilled with your packaging. Because our business is 100% custom work, once an order is printed we are unable to offer returns or exchanges unless the item is damaged. If you receive a defective item, please contact us at customerservice@companybox.com

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Is there a maximum order amount?

Our site accepts orders up to 12,000. For orders over this amount please call 877.926.3223 or email us at customerservice@companybox.com for a custom quote. We also offer quotes for flexographic or lithographic printing. Note: Quoted prices are good for 30 days.  

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Will I see a proof when I place my order?

We will send a proof for you to approve within 48 hours of receiving your order. This is your chance to make any slight changes about placement, image quality and colors. Once you approve of what you see, the order goes to production. If you haven’t received your proof within 48 hours of placing your order, […]

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How can I get in touch with someone about my order?

We are here for you! You can email us, use our online chat feature or call us at 877.926.3223

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How do I cancel an order?

You can cancel an order any time before you approve your proof. Once we receive proof approval, the order goes to production and cannot be canceled.

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Are there hidden fees?

There are no hidden fees. The price you see updates real time and includes printing, cutting and gluing if needed. Once you put the order in your cart you will be able to see a shipping price.

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Is there a minimum order amount?

The minimum order is just 1!

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Start building your custom box and packaging today.

Contact Us Build Your Box

Make an Impression with Every Shipment.

At CompanyBox, we believe that there’s a massive opportunity every time you send out a package. Why settle for shipping a boring corrugated box when you can send a custom box or package for your business? We bring the latest technology, high-end printing equipment, fast order fulfillment, and friendly customer service to create a perfect corrugated box for your every need. Our team is ready to help you make a winning impression starting with your next delivery.