We proudly work with FedEx to ship our orders. Depending on the size of your order, it will either arrive in a CompanyBox shipper or via freight on a pallet. Our site will calculate which option is best. If your order is shipping freight and being delivered to your home, we ask that you let us know so we can arrange a lift gate. This will prevent you from receiving any unforeseen charges. Do you live close to our office? Choose Free Pickup and we’ll have them boxed up and ready for you!

Shipping rates are calculated based on the weight and size of your order. It will also depend on where you are located. We work directly with FedEx to ensure you receive top quality service and pricing.  We also offer freight shipping based on size and volume.

You can easily see the status of your order by logging into your CompanyBox account. Here you will also find your tracking number once your order ships.

We do offer expedited services. Call for a quote to discuss lead times.

At this time, we offer shipping within the United States and Canada. Unfortunately, we are not currently able to offer overseas shipping. If you are interested in being added to our international shipping wait list, please contact us at info@companybox.com

CompanyBox is located in Charlotte, North Carolina and Geneva, Ohio. For customers located near our facility, we do offer a free pickup option. All orders, including pickups are subject to our current lead time for production from the date of proof approval. We will call you as soon as your order is complete to schedule a pickup time.

Smearing is never a factor because we use UV inks that are cured with LED and UV lamps. And while our new C-500 digital printer uses water-based inks, the printing process is tried and true, so you can rest assured that smearing is a non-issue.

We are the manufacturer. We do the printing, cutting and gluing in house. We oversee your product from beginning to end. This means we can walk over to check on your order anytime during production!

CompanyBox has two main printers for fulfilling your custom packaging products. For our food business customers, we always use our Luxe printer, which operates with water-based ink that’s odorless and safe for foods. This ink meets stringent food packaging guidelines, as outlined by Nestle and the Swiss Ordinance. It’s safe for both primary and secondary food packaging. Download the PDF to learn more about our HP water-based inks.

If you want to enhance the look of your box, try out our gloss finish. It will really make it pop! This finish is a unique solution accomplished through a UV curing process. If you’d like to see it first hand before you order, check out the sample kit.

Note: Make sure to choose Premium White paper with a gloss finish while on our site. Gloss finish is not available on our Kraft or Standard White boxes because it may cause the ink to look spotty.